Kindness at work (even in a crisis)

When push comes to shove, leaders may sometimes need to sacrifice being kind in order to get results… Right? Wrong! Too many confuse benevolent attitudes with weakness —to the detriment of their ability to lead. If you happen to be charismatic, great, but that isn’t the signature characteristic of a great leader. We think kindnessRead more…

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Plan B: One strategy, different trajectories

Ever have a great idea for a project, only to see it fail due to unforeseen complications? Ever been the manager without the resources to accomplish a plan handed down from on high? Feel like the company has lots of good ideas but no time to implement them? Adaptive management is designed to overcome suchRead more…

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Understanding the four trends that will force us to reposition

Waves of social outcry and protest; debt crises in the United States, Europe, and Japan; a growing desire for autonomy among workers; and new technologies that upset the fundamentals of traditional business — 2011 represents a peak in the waves of changes affecting the business world since the beginning of the century. How will businessRead more…

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What to do about a gloomy workplace

The bleak economic outlook of recent years in Western countries has cast a heavy shadow on corporate morale. Companies are experiencing a wave of pessimism that prevents them from moving forward. It is up to business leaders to foster the return of a positive work environment. A pessimist is somebody who complains about the noiseRead more…

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