Mary Poppins sang, “In every job that must be done, there is an element of fun. You find the fun and ‘snap’! the job’s a game.” Fifty years later, a growing number of marketing, human resources, and specialists in persuasion are taking these words literally. Their motto: increase engagement by turning communications into a game.Read more…

What do 3M’s Post-its, Google’s Gmail, and Sony’s PlayStation have in common? None of them were produced according to plan. They were all born in flexible organizations that encourage individual initiative. When it comes to seizing and developing new opportunities, such an entrepreneurial spirit is key, and this is doubly true when times are tough.Read more…

It is clear that motivated employees perform best. But what is the key driver of motivation? Making consistent, daily progress in the work itself, say Teresa Amabile and Steven Kramer, whose research sheds light on the processes that underlie motivation, revealing the most effective principles and behaviors for combatting employee disengagement. The gap between observableRead more…