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Leaders are mainly distinguished by their ability to manage complex situations, or “gray areas.” Joseph Badaracco suggests that these are best tackled by asking five key questions designed to broaden your thinking, sharpen your judgment and help develop fresh perspectives. Badaracco’s philosophy combines an analytical and psychological approach, which is designed to guide you towards the best possible decisions.


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Taking the right decisions even when the outlook is hazy

Based on Managing in the gray: Five Timeless Questions for Resolving Your Toughest Problems at Work by Joseph Badaracco (Harvard Business Review Press, 2016) and on an interview with Markus Martin, CFO of Ole Paper, Denmark (February 2017).


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