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People & Organization  :  Communicating

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Putting a bit of agility into performance evaluations

N° 272, December 2016

Based on “The End of Annual Performance Reviews: Are the Alternatives Any Better?” (Knwoldege@Wharton, September 2016);“Entreprise : la mort programmée de l’entretien annuel” by Loïc Farge (RTL, December 2016) ; “General Electric signe la fin de l’évaluation annuelle des salariés” by Lucie Robequain (Les Echos, September 2016) ; “Why big business is falling out of love with the annual performance review” by By Lillian Cunningham and Jena McGregor (The Washington Post, August 2015).

How to capture (and keep) attention?

N° 257, June 2015

Based on Captivology: The science of capturing people’s attention by Ben Parr (Harper Collins, March 2015), “Manage Your Team’s Attention” (Harvard Business Review, janvier 2015),“ Are you paying attention?” by Julian Birkinshaw (London Business School, March 2015), “If You Want People to Listen, Stop Talking” by Peter Bregman (Harvard Business Review, May 2015) and the interview with Jesper Ek, Head of Sub Region Nordics de Diabetes Care, Roche Diagnostics.

Transforming conflict into a source of inspiration

N° 255, April 2015

Based on “Kristin Behfar on How We Fight, and Why It Matters,” by Laura W. Geller (Strategy+Business, March 2015 and “Why Can’t We Be Friends? Saving Workplace Relationships,” by Kristin J. Behfar (Darden School of Business, July 2014); Collective Genius by Linda A. Hill, Greg Brandeau, Emily Truelove & Kent Lineback (Harvard Business Review Press, June 2014); The Hard Thing About Hard Things by Ben Horowitz (HarperCollins, March 2014); “Innovator Interview: HBO’s Shelley Brindle” (futurethink, 2013); “Difficult Coworker? One Quick Way to Turn the Relationship Around” by Sabina Nawaz (Forbes, February 2015); “How to Deal With a Coworker You Can’t Stand,” by Gwen Moran (Fast Company, January 2015); “How to Improve Your Relationships at Work,” by Nicole Liloia (Forbes, December 2014); “How to deal with difficult people at work,” by Corinne Mills (The Guardian, November 2014).

Negotiating well to lead well

N° 251, November 2014

Based on Shaping the Game: The New Leader’s Guide to Effective Negotiating by Michael Watkins (Harvard Business School Press, 2006), Zen and the Art of Negotiation by Philip L. Marcus (The Silloway Press, January 2010), and Negotiate like Churchill (“Négocier comme Churchill”) by Yann Harlaut (Eyrolles, June 2014), The Power of a Positive No: How to Say No and Still Get to Yes by William Ury (Bantam, February 2007), and the work by Christine Morlet, senior consultant and founder of the international network of negotiation experts (www.negotiation-training.eu)

Get more from (even the most unfair) feedback

N° 250, October 2014

Based on Thanks for the feedback: The science and art of receiving feedback well by Douglas Stone and Sheila Heen (Viking, March 2014) and the interview with Suzanne Murphy, leadership designer, IBM, United States (September 2014).

Leading with Humble Inquiry at Ashridge Consulting

N° 245, April 2014

Interview with Philip Mix, Business Development Director in China for Ashridge Business School, and former Managing Director of Ashridge Consulting, and Director of Consulting, Ashridge Business School, March 2014.

Do you (really) ask questions?

N° 245, April 2014

Based on Humble Inquiry: The Gentle Art of Asking Instead of Telling by Edgar H. Schein (Berrett-Koehler, October 2013), Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask by Michael J. Marquardt (Wiley, February 2014) and the interview with Philip J. Mix, Organisation Development Consultant, Philip J. Mix, and Faculty Member, Ashridge Business School.

How to have presence: a user’s guide

N° 245, April 2014

Based on Own the Room: Discover Your Signature Voice to Master Your Leadership Presence by Amy Jen Su and Muriel Maignan Wilkins (Harvard Business Review Press, April 2013), “Developing Executive Presence” by Joshua Ehrlich (HBR Blog, December 2011) and “7 Traits Of Executive Presence, The Key To Winning People Over” by Jun Medalla (Business Insider, September 2013).

What is the best way to disseminate your ideas?

N° 237, June 2013

Based on Contagious: Why Things Catch on by Jonah Berger (Simon & Schuster, March 2013), The Impact Equation: Are You Making Things Happen or Just Making Noise ? by Chris Brogan and Julien Smith (Portfolio/Penguin, 2012) and the interview with Jim Williams, Vice President of Marketing, Influitive, May 2013.

Persuasion, negotiation, motivation: get inspired by salespeople!

N° 234, March 2013

Based on To Sell is Human: The Surprising Truth about Moving Others by Daniel Pink (Riverhead, December 2012), We are all salespeople (“Nous sommes tous des vendeurs”) by Evelyne Platnic Cohen (Eyrolles, January 2013), and the interview with Paul Lebon, CEO of Vertical Software (Canada), February 2013.

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