Based on “Three Steps Towards Market Domination” by W. Chan Kim and Renée Mauborgne (INSEAD Knowledge, March 2016) and Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days by Jake Knapp, John Zeratsky and Braden Kowitz (Simon & Schuster, March 2016).
Based on, inter alia “The Value of Customer Experience Quantified”, Webinar of Peter Kriss , (hbr.org, 2015), “Retail’s Future: Where Customer Experience and Employee Engagement Converge”, Eric Feinberg , (Foresee, 2015), “Une entreprise plus efficace grâce à l’expérience employé”, Bertrand Duperrin (www.duperrin.com, 2015) and an interview with Abubakr Safashatri, Marketing & Communication Manager EAU, Marriott International, Dubaï.
Based on Blockchain Revolution: How the Technology Behind Bitcoin Is Changing Money, Business, and the World by Don and Alex Tapscott (Portfolio, May 2016) ; « How Blockchain Technology Could Change The World » by Bernad Marr (Forbes, May 2016)
Based on Scaling Up Excellence: Getting to More Without Settling For Less by Robert Sutton and Huggy Rao (Crown Business, February 2014) and an interview with Jeff Booth, President & CEO, BuildDirect, April 2014.
Based on Conscious Capitalism: Liberating the Heroic Spirit of Business by John Mackey and Raj Sisodia (Harvard Business Press, January 2013), “The Thought Leader Interview: William J. O’Rourke,” by Ann Graham (strategy + business, November 2012) and the interview with R Gopalakrishnan, director, Tata Sons, February 2013.
Based on Standing on the Sun: How the Explosion of Capitalism Abroad Will Change Business Everywhere by Christopher Meyer with Julia Kirby (Harvard Business Review Press, February 2012), “Winning the $30 trillion decathlon: Going for gold in emerging markets” by Yuval Atsmon et al. (McKinsey Quarterly, August 2012) and “Natura Cosméticos, S.A.” by Robert G. Eccles, George Serafeim, and James Heffernan (Harvard Business School, November 2011).
Based on, among other, “The Social Side of Strategy” by Arne Gast and Michele Zanini (McKinsey Quarterly, May 2012); “Building Employee Engagement Through Strategy Collaboration” by Melissa J. Anderson (Evolved Employer, June 2012), Find Your Next by Andrea Kates (McGraw-Hill, October 2011), and the interview with Jackie Yeaney, vice president of strategy and marketing, Red Hat, August 2012.
Based on Jugaad Innovation: Think Frugal, Be Flexible, Generate Breakthrough Growth by Navi Radjou, Jaideep Prabhu and Simone Ahuja (Jossey-Bass, May 2012), and the interview with Armin Bruck, CEO Siemens India, April 2012.
Based on “Emerging markets willing to pay more for ‘green’ products” by Sumner Lemon (InfoWorld, January 2010), “Ghana: Bamboo bikes in high demand” by Kofi Adu Domfeh (Africa News, March 2011), “Striving for Positive Water Impact” by PepsiCo & The Nature Conservancy, 2011, “Doing green business with emerging markets” from the 11th European Forum on Eco-Innovation (European Commission Environment, October 2011).
Based on “Gartner Announces Rankings of its 2011 Supply Chain Top 25” by Christy Pettey and Holly Stevens (Gartner Newsroom, June 2011), Great by Choice by Jim Collins and Morten Hansen (Harper Business, October 2011), “The Theory of Everything in Operations: Achieving Operational Excellence through Interoperability and Improved Business Functions” by A.T. Kearney, winter 2011, and “2010 Operational Excellence survey of 65 executives in North America and Europe” by A.T. Kearney, 2010, “Après la relocalisation, Rossignol continue à investir en France” (AFP, November 2011), “Rossignol quitte Taiwan et revient au nid” by Alice Geraud (Libération, November 2010), and Rossignol relocalise” by Marie Herbert and Morgane Remy (L’Usine Nouvelle, September 2010).