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Operational effectiveness  :  Methods

References : 17     Page : 1 / 2
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Steelcase uses observation to create better experiences

N° 275, April 2017

Based on an interview with Mark Greiner, Senior vice president business concept design and Chief Experience Offi cer (CXO) at Steelcase, (March 2017).

Develop your observational skills to see the big picture, details, and opportunities better

N° 275, April 2017

Based on Look: A practical guide for improving your observational skills by James Gilmore (Greenleaf, February 2017) and an interview with Mark Greiner, Senior vice president business concept design and Chief Experience Officer (CXO) at Steelcase.

Look

N° 275, April 2017

Based on Look: A practical guide for improving your observational skills by James Gilmore (Greenleaf, February 2017).

Develop your observational skillset!

N° 275, April 2017

Based on Look: A practical guide for improving your observational skills by James Gilmore (Greenleaf, February 2017).

Ambition and wellness go together at Brilliant Noise

N° 266, May 2016

Based on an interview with Antony Mayfield, CEO and founding partner Brilliant Noise (April 2016).

What you can do to improve your wellbeing at work

N° 266, May 2016

Based on How to have a good day: Harness the Power of Behavioral Science to Transform Your Working Life by Caroline Webb (Crown Business, February 2016) and an interview with Antony Mayfield, CEO and founding partner, Brilliant Noise (April 2016).

Think better, work less

N° 266, May 2016

Based on Penser mieux, travailler moins by Gaël ALLAIN (Eyrolles, January 2013) and his lecture given at the fi fty-second HR Lab meeting organized by Business Digest and HEC Executive Education on March 24, 2016.

Build a Design Thinking oriented culture

N° 264, March 2016

Based on inter alia: “Design Thinking Comes of Age” by Jon Kolko, Tim Brown, Roger Martin, Indra Nooyi and Adi Ignatius (Harvard Business Review, 2015) ; “Vers la mort du design thinking ?” by Jean-Pierre Léac (Les Cahiers de l’Innovation, 2015) ; “IBM’s Got a Plan to Bring Design Thinking to Big Business”, by Liz Stinson (Wired, 2016) and Design to Grow (Penguin, February 2015) by David Butler, vice president of l’innovation and entrepreneurship at The Coca-Cola Company.

Think like the best forecasters

N° 264, March 2016

Based on Superforecasting: The Art & Science of Prediction, “Ten Commandments for aspiring superforecasters,” appendix, p. 277-85 of Superforecasting: The Art & Science of Prediction by Philip Tetlock and Dan Gardner (Random House Books, October 2015) and an interview with Mark D., director, business development (February 2016).

Is budgeting just slowing you down?

N° 259, September 2015

Based on an interview with Sebastian Becker, “How to Abandon Budgets For the Good of the Company,” (Knowledge@HEC, February 2015), and “When Organisations Deinstitutionalize Control Practices: A Multiple-Case Study of Budget Abandonment,” by Sebastian Becker (European Accounting Review, December 2014, vol.23, N°4, pp.593-623).

References : 17     Page : 1 / 2
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