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What can you learn from activists about leading change?

The primary mission of protest movements is to provoke change. So, if you seek to spark transformational change within your own organization, perhaps it’s time to take a page from the activist playbook.   Activist and protest movements are sometimes stunningly effective at changing corporate practices. In a 2015 study1 of 300 Fortune 500 corporations,…

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Develop your observational skills to see the big picture, details, and opportunities better

Innovation, agility, customer and employee centricity – your navigation of each and every one of these leadership challenges begins with observation. To help you develop your observational skills, here is James Gilmore’s simple, concrete method: “The Six Looking Glasses”!   Seeing the big picture, paying attention to small details, and spotting new opportunities are all…

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Experience: the new heart of value creation

Value creation is no longer about having a technological advantage or how much you spend on marketing. It’s about the quality of the experiences that a company gives its customers, employees and all its stakeholders. From Airbnb to PSA to P&G, many leaders are transforming the way they design their offers and manage their teams….

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Lean Start-up: Adopt Ongoing Innovation!

Whether you are a budding start-up or a well-established company, the prospect of launching an innovation can be daunting. Is it too risky? Where do you start? What are the priorities? With his Lean start-up approach, the serial entrepreneur Éric Ries presents a methodology that combines long-term vision and quick iteration to improve, accelerate and…

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Leading with influence at Medica [interview]

American physician and executive Alan Spiro is a compelling advocate for ethical influence. He helped to build one company using an influence model and is now working to transform another using the same principles.   “As a care management executive, I have spent the past 25 years figuring out how to systematize influence into effective,…

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Digital transformation, engagement, learning & development… Here are 5 must-read articles published this March!

Here are five articles that stood out this month for their originality, relevance, and/or analysis. Happy reading!   1. Leadership “11 Leadership Guidelines for the Digital Age” (INSEAD Knowledge) In response to a 2016 survey revealing that top management still lacks the knowledge and awareness necessary to lead digital transformation, INSEAD’s Liri Andersson and Ludo…

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Ole Paper: « Gray area » strategic shift [interview]

When Markus Martin joined Ole Paper in 2007 as CFO, the Danish paper company had been in a critical condition for several years. The management team subsequently embarked on an unprecedented strategic shift in the midst of great uncertainty. Ten years later, the firm’s revenues had doubled. How did management succeed in overcoming their paralysis…

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Influence and persuasion: a question of timing

Are you aware that it is in the moments immediately before you state your appeals that people largely decide whether they will say yes or no to you? To help you increase your influence, Robert Cialdini explains how to increase your chances of persuasive success in those critical few moments with what he calls the…

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Participate in a survey on the use of social networks in your company for the Center for the Future of Organization 

Dear lecteurs, The Center for the Future of Organization at the Peter F. Drucker School of Management is conducting a global project that investigates how companies and their leaders leverage social technologies for their business processes, especially in large and complex organizations. The OSML Global Index® will provide tangible metrics that allow companies to assess…

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Taking the right decisions even when the outlook is hazy

Leaders are mainly distinguished by their ability to manage complex situations, or “gray areas.” Joseph Badaracco suggests that these are best tackled by asking five key questions designed to broaden your thinking, sharpen your judgment and help develop fresh perspectives. Badaracco’s philosophy combines an analytical and psychological approach, which is designed to guide you towards…

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