The departure of a manager, the abandonment of a project, the closing of a site … each of these events is a loss that has to be dealt with in the open during a suitable grieving period. Otherwise, the silent accumulation of these “little deaths” will damage employees’ trust in management. It’s clear: major shiftsRead more…

To change an organization’s culture, working on employees’ beliefs is indispensable. It starts with a cultural diagnosis ! Acting on the beliefs that reign within an organization is the key to change. A company’s performance depends on its ability to adapt to the changing needs of its clients and employees—which requires knowing how to bringRead more…

Once you ave diagnosed the company culture, how do you implement change? The answer can be found in a practical, five-step guide designed to mobilize leaders, managers, and line employees. The main challenge is getting employees to be committed for the long term, because culture change does not occur overnight. It usually takes several monthsRead more…