How to unplug and take a vacation (yes, even you)

Workplace stress exacts a toll on your physical and psychological health and presents economic costs for your organization. Hence the importance of taking time off. But in today’s “always-on” work culture, sometimes this is easier said than done.     Due to the increasingly intrusive nature of email, electronic devices, social media, and the 24-hour…

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[Interview] Resilient leadership at Facebook, because the work is never done

In the spring of 2016, Caryn Marooney was diagnosed with breast cancer just as she stepped in to manage Facebook’s entire communications team. One year later, she shares what she’s learned about resilience and the power of asking for help as a leader.   In early spring 2016, Facebook’s then VP of Technology Communications Caryn…

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Achieving human excellence in the age of smart machines

How can human talent stay relevant in the face of evolving machine learning technologies? As more and more knowledge work becomes automated over the coming years, how will it shift our thinking around human intelligence and skills? Between 1997 and 2007, industrial robots were responsible for the loss of up to 670,000 U.S. manufacturing jobs….

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Resilience: how to bounce forward in the face of adversity

When the going gets rough, as it inevitably does, what steps can you take to help yourself and others? After an unexpected personal tragedy, Facebook’s COO Sheryl Sandberg advocates alongside co-author Adam Grant (of Give and Take Fame) for a more resilient approach to leadership based on values of openness, authenticity, and humility. In May…

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Observation skills: struggle against your natural observational preferences

If you consider yourself a big-picture person, you are likely to be predisposed to neglect details and vice versa. Perform a quick self-assessment to increase your awareness of your natural preferences and the need to correct for them. Rank the following statements. Rank them 1-6 in the order in which you believe they describe you….

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Develop your observational skills to see the big picture, details, and opportunities better

Innovation, agility, customer and employee centricity – your navigation of each and every one of these leadership challenges begins with observation. To help you develop your observational skills, here is James Gilmore’s simple, concrete method: “The Six Looking Glasses”!   Seeing the big picture, paying attention to small details, and spotting new opportunities are all…

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Leading with influence at Medica [interview]

American physician and executive Alan Spiro is a compelling advocate for ethical influence. He helped to build one company using an influence model and is now working to transform another using the same principles.   “As a care management executive, I have spent the past 25 years figuring out how to systematize influence into effective,…

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Ole Paper: « Gray area » strategic shift [interview]

When Markus Martin joined Ole Paper in 2007 as CFO, the Danish paper company had been in a critical condition for several years. The management team subsequently embarked on an unprecedented strategic shift in the midst of great uncertainty. Ten years later, the firm’s revenues had doubled. How did management succeed in overcoming their paralysis…

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Influence and persuasion: a question of timing

Are you aware that it is in the moments immediately before you state your appeals that people largely decide whether they will say yes or no to you? To help you increase your influence, Robert Cialdini explains how to increase your chances of persuasive success in those critical few moments with what he calls the…

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Taking the right decisions even when the outlook is hazy

Leaders are mainly distinguished by their ability to manage complex situations, or “gray areas.” Joseph Badaracco suggests that these are best tackled by asking five key questions designed to broaden your thinking, sharpen your judgment and help develop fresh perspectives. Badaracco’s philosophy combines an analytical and psychological approach, which is designed to guide you towards…

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