When push comes to shove, leaders may sometimes need to sacrifice being kind in order to get results… Right? Wrong! Too many confuse benevolent attitudes with weakness —to the detriment of their ability to lead. If you happen to be charismatic, great, but that isn’t the signature characteristic of a great leader. We think kindnessRead more…

To change an organization’s culture, working on employees’ beliefs is indispensable. It starts with a cultural diagnosis ! Acting on the beliefs that reign within an organization is the key to change. A company’s performance depends on its ability to adapt to the changing needs of its clients and employees—which requires knowing how to bringRead more…

Once you ave diagnosed the company culture, how do you implement change? The answer can be found in a practical, five-step guide designed to mobilize leaders, managers, and line employees. The main challenge is getting employees to be committed for the long term, because culture change does not occur overnight. It usually takes several monthsRead more…