Experience, or How Microsoft Got Back in the Race

How has Satya Nadella, named CEO of Microsoft in 2014, managed to put the software giant back in the innovation race against Apple, Google and Facebook? He’s done it by focusing on the experience of customers, followed closely behind by employee experience and the rest of Microsoft’s stakeholders.   Since the end of the 2000s,…

Read more… 0

Read about leadership, multicultural teams, mobile marketing, and more in these 5 not-to-miss articles from April!

Here are five articles that stood out this month for their originality, relevance, and/or analysis. Happy reading!   Leadership “Why You Should Have (at Least) Two Careers” (Harvard Business Review) Being a web developer and writer at the same time? Why not! The benefits of pursuing two careers at the same time are numerous, both…

Read more… 0

Experience: the new heart of value creation

Value creation is no longer about having a technological advantage or how much you spend on marketing. It’s about the quality of the experiences that a company gives its customers, employees and all its stakeholders. From Airbnb to PSA to P&G, many leaders are transforming the way they design their offers and manage their teams….

Read more… 0

Digital transformation, engagement, learning & development… Here are 5 must-read articles published this March!

Here are five articles that stood out this month for their originality, relevance, and/or analysis. Happy reading!   1. Leadership “11 Leadership Guidelines for the Digital Age” (INSEAD Knowledge) In response to a 2016 survey revealing that top management still lacks the knowledge and awareness necessary to lead digital transformation, INSEAD’s Liri Andersson and Ludo…

Read more… 0

Loss of meaning, loss of passion = brown-out

In addition to burn-out and bore-out, two professional afflictions born respectively from excess of work or boredom, there is a third pathology emerging. Caused by the demotivation that is provoked when daily tasks are plagued with absurdities, this condition is known as brown-out (literally, a drop in voltage in electrical power supply). How can you…

Read more… 0

Problems you’ll face in the future thanks to robotics, genomics, and big data

Displaced workers, designer babies, the death of privacy and proliferation of cybercrime… How will you and your business respond to a few of the most problematic issues that the industries of the future are going to raise? “For most of the world’s 7.2 billion people, innovation and globalization have created opportunity the likes of which…

Read more… 0

How pride strengthens your leadership: motivation, efficiency, and influence

“Vanity is wanting to appear as though you are something; ambition is wanting to be something; self-regard is believing you are something; and pride is knowing what you are worth” — these words, attributed to the Polish statesman Edward Raczynski, reflect the ambiguity that persists around the concept of pride. Often confused with arrogance or…

Read more… 0

Foster cooperation between your team and the rest of the company

Even when a team has a high degree of internal collaboration, its modus operandi with the rest of the company might be insular. How can you cultivate the free flow of ideas, skills and talents between your team and the rest of the organization?   1/MAKE EVERYONE’S WORK MEANINGFUL Your workers cannot possibly open up…

Read more… 0

How tapping into collective intelligence promotes employee engagement at Covéa

What role do leaders play in facilitating collective intelligence? How can they ensure that the intelligence produces initiatives that all employees will embrace? These are just two of the questions we put to Mithra Sarrafi, head of Covéa’s university, who organizes regular collaborative workshops. As head of the Covéa Campus, Mithra Sarrafi leads a team…

Read more… 0

How to lead wiser groups

You as a leader can take concrete steps to counteract groupthink and integrate a diverse range of independent information and opinions. To increase the success of your group decision-making processes, adopt the following specific behaviors, processes, and digital innovations. 1- GET EVERYONE TO PARTICIPATE Encourage individuals to share information and opinions – Be inquisitive and…

Read more… 0